Terms and Conditions

These terms and conditions ("site terms") govern your access to and use of the Courtside Casino platform, including your player account, all games, promotions, virtual currencies, and related services. By registering an account or using any part of the platform, you agree to be bound by the conditions set out on this page.

Please take the time to read through these terms carefully. They explain how the platform works, what is expected of players, and what rights the operator holds in managing access to the service. If you do not agree with any part of these terms, you should not register or continue using the platform.

Courtside Casino operates as a mobile-based social sweepstakes casino. The platform uses two virtual currencies - Courtside Coins and Courtside Cash - each governed by specific rules that are explained in more detail throughout this page and in the related Sweepstakes Rules.

Who Can Use Courtside Casino

Courtside Casino is intended for adults only. To register and use the platform, you must be at least 18 years of age. It is your responsibility to confirm that online sweepstakes gaming is permitted in your location before creating an account or participating in any activity on the platform.

The platform is available only to residents of the United States of America. Access is not available to residents of California, Connecticut, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, or New York. This list may change, and the operator reserves the right to restrict or expand access to specific states or regions at any time.

The platform is not intended for, and may not be used by, anyone under the legal age of participation.

Creating Your Account

When you register, you are required to provide accurate, complete, and current information. Your account must be registered in your own name. You may not create an account on behalf of another person or use a false identity.

Only one account per player is permitted. If multiple accounts are found to be associated with the same individual, the operator may suspend or close the additional accounts and review any activity connected to them.

You may be asked to verify your identity, age, or address before you are permitted to purchase Courtside Coin packages or redeem Courtside Cash prizes. Providing false or misleading information during registration or at any point during the verification process is a breach of these terms.

Identity Verification and KYC Requirements

Before you can purchase Courtside Coin packages or submit a prize redemption request, full identity verification is required. This process may include submitting a government-issued photo ID such as a passport, driver's license, residence card, or work permit card, along with proof of your current address.

The operator may also request additional documentation at any point if there is a reason to verify account details, confirm payment method ownership, or investigate account activity. Verification is a standard part of operating a compliant sweepstakes platform, and the process is designed to protect both players and the integrity of the service.

Accounts that cannot be verified to the operator's reasonable satisfaction may be restricted from purchasing, redeeming, or accessing certain features until verification is complete.

Your Account and Login Responsibility

You are responsible for keeping your login credentials private and secure. Any activity that takes place through your account is considered to have been carried out by you, unless you have reported a security concern to the operator in a timely manner.

Your account is personal to you. It may not be shared with, transferred to, or used on behalf of another person under any circumstances. You should contact support immediately if you believe your account has been accessed without your permission.

Dormant Accounts

If your account shows no gameplay activity for 60 consecutive days, it will be classified as dormant. When an account becomes dormant, all virtual coin balances - including any remaining Courtside Coins - expire automatically. It is your responsibility to remain aware of your account activity and balance status.

Courtside Coins and Courtside Cash

Courtside Casino uses two distinct virtual currencies, and understanding the difference between them is important before you start playing.

Courtside Coins are an entertainment-only virtual currency with no cash value. They cannot be redeemed, transferred, or exchanged for prizes or real-world value under any circumstances. Courtside Coins are used exclusively for playing casino-style games in entertainment mode.

Courtside Cash is the sweepstakes currency used on the platform. Courtside Cash can be earned through eligible purchases, referrals, mail-in entries, and other promotional methods. Once you have accumulated a minimum balance of 50 Courtside Cash and met the applicable playthrough requirement, you may submit a redemption request for real prizes.

Neither currency constitutes real money. Purchases of Courtside Coin packages are optional and are never required to participate in the sweepstakes.

Purchases, Redemptions, and Payment Processing

Optional Courtside Coin packages are available starting at $10. All purchases must be made using an accepted payment method. The operator currently accepts ACH, Mastercard, PayPal, and Visa. Payment method availability may vary and is subject to change.

Redemption requests for Courtside Cash prizes are processed via PayPal, Venmo, Push-to-Card, or bank transfer. PayPal, Venmo, and Push-to-Card redemptions are typically processed within minutes to a few hours. Bank transfers may take between 2 and 5 working days to complete.

All redemption requests are subject to review before they are approved. The operator may apply reasonable checks to any transaction, including identity verification, before processing. Requests that cannot be verified or that raise compliance concerns may be delayed or declined.

A minimum balance of 50 Courtside Cash must be accumulated before a redemption request can be submitted. The applicable playthrough requirement must also be met before redemption is permitted.

Bonuses, Promotions, and Sweepstakes Offers

Bonuses and promotional offers on the platform are subject to specific terms that apply to each offer. Players are responsible for reviewing the relevant conditions before participating in any promotion.

When you register a new account, 1,000 Courtside Coins are automatically credited to your account at no cost. No purchase or promo code is required.

Each optional Courtside Coin package purchase includes a Courtside Cash bonus credited at a 1: 1 ratio per dollar spent. For example, a $10 package includes 10 Courtside Cash, and a $500 package includes 500 Courtside Cash. These bonuses are credited automatically upon payment confirmation.

If your Courtside Coin balance reaches zero, a daily refill of 1,000 Courtside Coins is automatically credited once per day at no cost.

The referral program awards 5 Courtside Cash for each successful referral. To unlock your referral link, you must first complete an optional Courtside Coin purchase. The bonus is credited automatically once the referred player registers and completes a qualifying purchase.

Mail-in entries allow players to receive 5 Courtside Cash per eligible request without making a purchase. Full instructions are available on the Sweepstakes Rules page. Only one mail-in request may be submitted at a time, and the unique 12-digit entry code generated from your account profile expires after 30 days.

All Courtside Cash bonuses are subject to a 1x playthrough requirement before redemption is permitted. The minimum redemption balance of 50 Courtside Cash applies to all redemption requests regardless of how the Courtside Cash was earned.

The operator may modify, suspend, or end any promotion at any time. Changes may take effect immediately where required by circumstances outside the operator's reasonable control.

Game Access and Platform Availability

Courtside Casino operates exclusively as a mobile application. There is no desktop or browser-based version of the platform available for gameplay.

The operator aims to provide reliable access to its games and services, but availability cannot be guaranteed at all times. Games, features, promotions, and payment options may be added, removed, suspended, or modified at any time. Availability may also vary depending on your location, device, operating system, or connectivity.

Scheduled and unscheduled maintenance periods may affect access to some or all parts of the platform. The operator will aim to minimize disruption where possible but cannot guarantee uninterrupted service.

Fair Play and Prohibited Conduct

The platform is intended for lawful personal use only. The following conduct is not permitted and may result in account suspension, closure, or further action:

• Using the platform for any unlawful purpose
• Providing false, misleading, or fraudulent information at any stage
• Attempting to manipulate games, systems, promotions, or outcomes through unauthorized means
• Using bots, scripts, automated tools, or any software not expressly authorized by the operator
• Engaging in bonus abuse, collusion, chargeback abuse, or any conduct designed to exploit the platform unfairly
• Allowing another person to access or use your account
• Creating multiple accounts in violation of the single account policy

The operator takes fair play seriously and monitors activity on the platform. Players who act in bad faith or attempt to undermine the legitimate operation of the sweepstakes may be subject to disqualification and the recovery of any associated damages.

The Operator's Rights to Act on Account Issues

Where the operator has reasonable grounds to believe that these terms have been violated, that verification is incomplete, or that misuse of the platform has occurred, it may take appropriate action. This may include restricting access to features, suspending bonus credits, placing transactions under review, or closing an account.

These actions are not taken lightly. The operator's goal is to maintain a fair and trustworthy environment for all players, and account restrictions are applied as a measured response to genuine concerns rather than as a punitive default.

If your account is restricted or closed, you may contact support to discuss the situation through the official channels listed at the end of this page.

Errors, Technical Issues, and Malfunctions

From time to time, technical issues may occur. These can include game malfunctions, display errors, incorrect balance readings, interrupted sessions, pricing mistakes, or bonus crediting errors. The operator reserves the right to correct obvious errors and to address the consequences of technical issues in a fair and reasonable manner.

Wins or credits resulting from a clear system error or malfunction are not considered valid and may be reversed. The operator is not responsible for losses or disruption caused by technical issues that fall outside its reasonable control.

Responsible Gaming

Gambling and sweepstakes gaming should be treated as a form of entertainment. They are not a way to generate income, and outcomes are never guaranteed.

If you feel that your gaming habits are becoming a concern, you are encouraged to use any responsible gaming tools available on the platform, including deposit limits, time-outs, or self-exclusion options. You can also reach out to support for guidance.

Playing within your means and staying in control of your time and spending is the foundation of a positive experience on the platform.

Intellectual Property

The Courtside Casino name, branding, logo, website design, written content, software elements, and original materials are the property of the operator or its licensors. Nothing in these terms grants you any rights to copy, reproduce, distribute, publish, or commercially exploit any part of the platform's content without prior written permission.

Unauthorized use of the operator's intellectual property may result in legal action.

Third-Party Providers and External Services

Some games, payment processing tools, and technical services available on the platform are provided by third-party suppliers. These include software providers and payment infrastructure partners whose services are subject to their own operational terms and availability.

The operator is not responsible for the actions, limitations, or availability of third-party providers. Where a third-party service experiences disruption, this may affect access to certain games or features on the platform.

Limitation of Liability

The operator is not liable for losses or damages arising from circumstances that include but are not limited to: technical interruptions, user error, unsupported devices, third-party service failures, unauthorized account access resulting from a failure to protect login credentials, or events outside the operator's reasonable control.

The platform is provided to you as a service, and the operator's liability in connection with your use of it is limited to the extent permitted by applicable law.

No Guarantees on Availability

The platform, its games, and its services are made available on an "as is" and "as available" basis. The operator does not guarantee that the platform will always be accessible, error-free, or complete at any given time. Features, games, and promotions are subject to change, and access may be interrupted for reasons within or outside the operator's control.

Mandatory Arbitration

These terms incorporate mandatory binding arbitration and class action waiver provisions. By agreeing to these terms, you agree that any dispute arising from your use of the platform or participation in the sweepstakes will be resolved through binding arbitration rather than through court proceedings, except where applicable law provides otherwise. Full details of the arbitration process are set out in the relevant section of the Official Sweepstakes Rules.

Updates to These Terms

The operator may update these site terms from time to time. When changes are made, the updated version will be published on this page. The date of the most recent revision will be reflected at the top or bottom of the page where applicable.

Your continued use of the platform after an update has been posted means you accept the revised terms. You are encouraged to check this page periodically to stay informed of any changes.

Related Policies and Pages

These terms should be read alongside other relevant pages on the Courtside Casino platform, including the Privacy Policy, Sweepstakes Rules, Responsible Gaming page, and Cookie Policy. Each of these pages forms part of the overall framework that governs your use of the platform and your rights as a player.

Getting in Touch

If you have questions about these terms or need help understanding any aspect of the platform, the Courtside Casino support team is available to assist. You can reach the team through the live chat feature on the platform or by emailing support@courtsidescasino.com.

These terms exist to set clear, fair expectations for everyone who uses the Courtside Casino platform. They are not designed to create barriers - they are here to make sure that the platform operates transparently and that every player understands their rights and responsibilities. By continuing to use the platform, you confirm that you have read, understood, and agreed to these conditions.